Preventing crowd surges during festive periods and public events

I asked the Minister for Home Affairs last November whether the Ministry has identified a list of locations or events in Singapore at risk of crowd surge and stampede situations and what are the enhanced safety steps that organisers at these locations or events are required to put in place. I also asked the Minister whether the Singapore Police Force (SPF) proactively informs the public of crowd surge risks and ways to stay safe when participating in large public events. What prompted my questions was the tragic crowd crush in Itaewon district in Seoul on 29 Oct 2022, which killed 156 people.

Minister of State (MOS) for Home Affairs Sun Xueling answered these questions on 28 Nov 2022. She said that SPF works with relevant stakeholders to put in place measures to mitigate the risks associated with large crowds and put in place crowd management plans for major events such as New Year countdowns. Contingency plans are also in place. Her full reply can be found on the Parliament Hansard

I presume some of these measures and plans would have been in place for the Marina Bay Singapore Countdown 2023 two days ago. Yet there were still packed crowds in enclosed areas which “triggered stampede fears in Marina Bay” (according to an AsiaOne headline) after the countdown was over and people were leaving the area through Marina Bay Sands (MBS). One TikTok user, @annainasia, posted a video, commenting that MBS was “insanely crowded”. @vinnography also posted a video of throngs of people crowding a single escalator to exit MBS. However, another user, @carl78794, posted a video of the surface roads at One Marina Boulevard, where the crowd control measures in place appeared to be more effective. I note that the Police tweeted updates throughout the evening of places closed “due to large crowds” and advised the public to avoid those areas.

In the same November Parliamentary sitting, I also asked the Minister whether tear gas would ever be used in crowded, confined spaces to control crowds. I felt prompted to ask this after the tragic football stadium stampede in East Java, Indonesia on 1 Oct 2022. During that incident, police fired tear gas in the stadium in an attempt to control the crowds, triggering a stampede and causing people to suffocate, leaving more than 130 people dead.

MOS Sun replied that “the Police will only use riot control agents, which include tear gas, in very specific situations where there is a serious threat of harm to persons and property or the risk of significant public disorder” and that “another lesson that we have learnt from looking at incidents that happen overseas is that the actions that we take have to be proportionate and we have to be very careful in the way we handle such incidents.”

Finally, I asked MOS Sun what lessons the Ministry of Home Affairs has drawn from the recent tragedies in South Korea and Indonesia to ensure that such incidents do not occur in Singapore. Specifically, I asked if the Ministry would be obtaining and studying the detailed investigation reports from the respective governments. The detailed reports are not always made public but may sometimes be shared between governments. MOS Sun replied, “Definitely, the Police, the SCDF do regularly analyse incidents that happen in other parts of the world to see what lessons we can learn through these unfortunate incidents.”

#Parliament #WorkersParty #crowdcrush #crowdsurge

Penal Code and Constitution (Amendment) Bills

28 Nov 2022

The Government has decided to repeal section 377A of the Penal Code. Since these plans were first revealed, many Aljunied GRC residents have reached out to me to express their views about this issue.

Residents spoke to me during my house-to-house visits, came to my Meet-the-People Sessions, sent me WhatsApp messages, emails and petitions, and wrote detailed letters explaining their arguments. Several invited me to their homes where they gathered their friends and family to passionately express their concerns and urge me to raise them in Parliament. 

These included representations from members of the LGBT community who see section 377A as a law that discriminates against them and victimises them, and who support its repeal. I acknowledge these sentiments as they cut to the core of who members of the LGBT community see themselves.

My constituents’ feedback can be grouped into several, sometimes overlapping categories:

First, there are concerns that the repeal of section 377A will remove an important societal marker and open the door to an erosion of traditional values in our society.

Second, some are worried that after this law is repealed, there will be a domino effect on other regulations and policies leading towards a normalisation of homosexuality in our society — from changes to sexuality education in schools, to more liberal media portrayals, and eventually the legalisation of same-sex marriage.

Third, many, especially those from the younger age groups, are concerned that as the societal narrative shifts, they will find it harder to freely express their own beliefs without being labelled as homophobic. They worry about getting “cancelled” or suffering discrimination in school or at the workplace because of their beliefs.

Fourth, some have expressed concerns that the higher health risks of some types of sexual practices are not being adequately communicated to young people for fear of sounding discriminatory.

Fifth, others are worried that the disruption to the current equilibrium will lead to increased advocacy by groups on both sides and spark the type of “culture wars” seen in some other nations, which will present challenges to Singapore’s national cohesion.

Sixth, some have argued that the LGBT community is already disadvantaged by the laws that support a heteronormative family and that repealing section 377A does not confer any tangible disadvantages on those who oppose the change. These residents are of the view that section 377A should be repealed.

Seventh, residents on both sides of the debate have cited the need to “live and let live”, and called for greater tolerance for different views. 

These are diverse and often opposing positions on what is clearly a very controversial issue. Those on one end of the spectrum rue the day that this marker is removed, while those on the other end see it as one of many social changes they wish to see in our country. I have also noticed a large middle ground which does not have strong opinions on this issue, and is more concerned with bread-and-butter issues.

There is in fact some agreement on both sides of the divide. Both agree that section 377A bears significant symbolic weight in our society. They both also anticipate that the repeal of section 377A will open the door to many more challenges to the prevailing norms in our society.

These are all valid concerns and sincere feedback expressed by Singaporeans, all of whom have the interests of our nation at heart. They included young, middle aged and older Singaporeans.

Listening to constituents on both sides of this contentious debate presented challenges for me on how to raise them both in this House. I see it as my responsibility as a Member of Parliament to reflect the feedback and concerns of my constituents in this House. However, as an elected representative, I will also need to take a stand to vote on these Bills. 

My vote will be based first and foremost on what I believe to be in the best long-term interests of our nation. This will take into consideration the viewpoints of my constituents and my own conscience.

Mr Deputy Speaker, it is my sincere belief that retaining section 377A without enforcing it provides the best balance of the conflicting interests in our society. 

I have come to agree with what the Prime Minister said in Parliament on 23 October 2007, when he explained that the Government was retaining section 377A but not proactively enforcing it. 

This was, to quote the Court of Appeal, a “political compromise” that was “conceived with the express intention of accommodating divergent interests, avoiding polarisation and facilitating incremental change.”

Attorney-General Lucien Wong took further steps in 2018 by noting that the Police will not proactively enforce section 377A, for instance by conducting enforcement raids. He added that the Public Prosecutor has taken the position that prosecution of two consenting adults in a private place under section 377A, absent other factors, would not be in the public interest. This assurance was strengthened when the Court of Appeal ruled in February 2022 that section 377A is “unenforceable in its entirety” unless and until the Public Prosecutor of the day provides clear notice that he intends to reassert his right to enforce section 377A proactively by way of prosecution and will no longer abide by the representations made by Attorney-General Wong in 2018. 

Section 377A is therefore no longer a sword of Damocles hanging over men in same-sex relationships. They will not be prosecuted or convicted under section 377A for consensual sexual acts done in private. Furthermore, 377A has never criminalised same-sex attraction between men or same-sex relations between women.

Conscience vote

The final reason for the vote I am about to cast is that my conscience does not allow me to vote in favour of a repeal of section 377A. I am grateful to the Leader of the Opposition for lifting the Whip on Workers’ Party MPs for the vote on both Bills. This permits WP MPs to cast “conscience votes” on these Bills.

Sir, I entered politics almost 14 years ago because I wanted to contribute to the democratic development of our country and propose policies that would improve the welfare of our people. It is important to me, and the example I set for my children, that I hold fast to the values that I have established to be true, without wavering because of political headwinds.

While some, especially those in the LGBT community and many of my friends, residents, Party members and volunteers, may strongly disagree with my position, I hope they will accept that these are my sincerely held values which I am trying my best to uphold. My vote is not an attack on their values or a diminishing of their humanity in any way.

Some have criticised me for allowing my faith to inform my vote in Parliament, arguing that the two should be kept separate. However, what one Member, informed by their faith and conscience, believes to be in the best interest of the country in some issues may differ from what another Member believes. This issue is certainly one of such issues.

I have been told in my face by a constituent that he will not vote for me in future because of my stand on this issue. I accept the importance that many Singaporeans place on their elected MPs’ positions on these Bills, to the extent that it will be a factor in their decision at the polls. However, I hope Singaporeans will consider the broader issues at hand. There are too many important issues that affect the lives of Singaporeans for one’s vote to be decided based on this single issue.

Unity in diversity

Mr Deputy Speaker, this has been one of the most difficult speeches for me to prepare. I was worried that I may come across as prejudiced against members of the LGBT community. Hand on heart, I am not. LGBT persons are our fellow human beings, worthy of the same amount of love and respect that we accord to any other person. Many are our family members, friends, colleagues and fellow Singaporeans. Disagreeing with LGBT positions is not an attack on LGBT persons. In fact, I hope that my speech will open up a platform for more difficult but respectful conversations on this issue.

However, we must recognise that the LGBT issues are sensitive issues, just like race and religion. People who subscribe to one faith do not force their beliefs on others. Religious beliefs are also not taught as facts in our school curriculum that students are expected to accept without question. Similarly, we should treat LGBT issues as sensitive topics just like religion. We should not force people to accept one view or another, or risk being labelled as bigoted or immoral. This is not to say that the issue should not be discussed at all. On the contrary, discussion should be encouraged, but as a balanced discussion on different viewpoints, not as a lesson on facts.

It is inherent in a society as diverse as Singapore’s that there will be fundamental differences in values and worldviews among our people. This need not be a source of conflict. While we may disagree on some issues, there are so many other issues that we agree on and can work together to advance. We do not need to descend into labelling, name-calling or questioning the worth of our fellow humans. Instead, we need to open up spaces for our people to hold different views at work, in schools and even within families. By looking beyond our differences and working together on what we have in common, we will build that better society we all aspire towards.

Conclusion

Mr Deputy Speaker, I will vote against the Penal Code (Amendment) Bill and vote for the Constitutional (Amendment) Bill.

Bus waiting time and fare increases

Public transport fares will increase 2.9% from 26 Dec 2022. I asked the Minister for Transport in Parliament on 8 Nov whether the Public Transport Council decides on fare adjustments based on bus service reliability. Minister S Iswaran said “steady improvements” had been made and that between 2018 and 2022, all services had met the required standards, including bus 228, which he said was “close to Mr Gerald Giam’s heart”. 

In fact, bus 228 is even closer to the heart of my residents in Bedok Reservoir, who could previously take several other bus services from their homes to Bedok Interchange before they got rerouted. They now depend on only bus 228, which has an arrival interval ranging from seven to 15 minutes. I urged the Ministry to look into increasing the frequency of this service to improve the commuting experience.

The Minister recalled that I had raised the issue earlier this year in Parliament as well and noted my “consistency” in doing so. He replied that reducing headways had cost implications because of the need for more buses and bus captains. 

I understand that more frequent buses will cost more, but these costs have to be seen in the broader context of getting more Singaporeans to shift from pollutive private transport to greener public transport.

Protecting online safety and our democratic rights

This is my speech during the debate on the Online Safety Bill in Parliament on 8 November 2022.

The Online Safety Bill before us seeks to tackle harmful content on online services like Facebook, YouTube and TikTok, which are accessible to users in Singapore. I support the Bill, given the online harms that people in Singapore have been subject to on social media and on the internet, and the growing need to protect our people, especially the young, from these harms.

However, I have some clarifications to seek on the Bill which I hope the Minister will address before we vote on the Bill.

Protecting young persons

Access to digital communication devices is not optional in this day and age, even for younger children. For example, if a 10-year old child takes public transport on his own to and from school, his parents would want him to be able to contact them in case of an emergency or to track his location. In most cases, this can only be done using a mobile phone or smart watch. However, it would not be wise to give that same 10-year old unfiltered access to the internet on his phone.

Currently, parents can install a parental control app on their child’s phone. This app will allow parents to restrict content, approve apps, set screen times and filter harmful content. It can also locate the child using GPS.

I set this up for my son some time back. However, even with all my professional technical knowledge, it took me quite a bit of time and research to figure out which was the most suitable software to use and how to configure it. I wonder how many parents have tried to set up parental control software for their children. For those who haven’t, they should be aware that their children and teens have essentially unfiltered access to the internet, and all the harms that come with it. These parents can only regulate their children’s internet access by looking over their shoulders. This is a suboptimal solution given the asymmetry of technical knowledge between most parents and their children. Most children nowadays can run rings around their parents when it comes to configuring settings on their mobile phones.

Also, for such content filtering to work for young people, age verification is needed. The Code of Practice for Online Safety for Designated Social Media Services proposed by the Ministry states that social media services must have additional measures to protect children, including minimising children’s exposure to inappropriate content and ensuring that their account settings are age-appropriate by default.

However, the Code of Practice does not prescribe how this age verification should be implemented. Indeed, attempts at imposing age verification have previously failed in the United Kingdom’s implementation of the Digital Economy Act of 2017, in part because of privacy concerns — online age verification providers could collect excessive personally identifiable information and process it for other purposes in violation of privacy laws.

Separately, a young user can circumvent age restrictions by declaring his age to be 18 when in fact he is only 12.

Can I ask the Minister: How will content providers be required to perform age verification checks in practice?

Some internet service providers do provide parental control tools which block harmful content before they come through the fibre. However, they require a separate subscription that entails an additional cost every month. Many parents aren’t even aware of this service. They will have to take the effort to login to their broadband provider’s website and subscribe to this service. This is additional friction which will deter many parents from signing up, leaving young children vulnerable to accessing harmful content without their parents’ knowledge.

It would be better for internet service providers to block harmful content at the network level by default, rather than expect parents to set up complicated filtering software on their children’s devices. This remote filtering should be activated by default for all new mobile and broadband subscriptions, and offered for free for all subscribers. This will ensure that even children of less tech savvy parents will be protected by default. Adults who need full access to the internet should be able to opt out of the filtering service without any charge.

I am glad to note that under the Code of Practice, content that may encourage young users to engage in dangerous acts will be considered harmful content and be subject to additional safeguards for young users. Examples of these include the skull-breaker challenge where two people trick a friend standing in between them to take a vertical jump, then kick her legs from under her as she is in the air, making her fall backwards and potentially injure her head and back. People sometimes do not properly assess the risk associated with an activity. They may have seen others perform it without incident in a YouTube video, and may be tempted to experiment themselves.

Ultimately we cannot completely insulate young people from all dangerous, harmful and silly content online. The best protection is for parents and teachers to educate their children and students of the potential harmful content that may be accessed online and the consequences of indulging in them. The Media Literacy Council could also directly push out educational materials on the platforms that young people access like TikTok and Telegram. This should be an ongoing process, not a one-time effort, because harmful content is constantly evolving, and new trends are always emerging.

Under this Bill, failure to comply with the directions from IMDA could be an offence punishable by a fine on conviction. Can the Minister clarify if this fine will apply to only the company or also individual officers within the company responsible for ensuring compliance? Given the financial might of social media companies, they might have no problem paying even a huge fine.

The Code of Practice will require social media services to submit annual reports to IMDA to reflect Singapore users’ experience on the services, including the actions that they have taken on user reports.

I would like to propose that social media services be required to also submit quarterly reports listing the type of content that has been flagged by users. This is so that IMDA can keep apprised of trends in harmful online content and behaviours.

Section B of the Code of Practice requires that users of online communication services must be able to report harmful content or unwanted interactions to the platform providers through an “effective, transparent and easy to use mechanism” and social media services are expected to take action on these user reports in a “timely manner”.

This leaves open lots of room for interpretation. In contrast, Australia’s Online Safety Act requires platforms to provide a clear and easily accessible complaints system for end-users to submit complaints or requests to remove certain material, and the platforms must respond to the complaint within 48 hours, failing which the end-user may contact the eSafety Commissioner, who has the power to investigate the complaint. I would like to propose that Singapore’s Code of Practice include these specific requirements and timelines.

Another potential area of harm to young people is online gaming, which can be both addictive and cause social problems. Can the Minister share to what extent this Bill and the Code of Practice will regulate online gaming?

I note that the Bill covers cyberbullying content that is likely to cause harassment, alarm or distress to the target person. Will the non-consensual sharing of intimate images be covered in this Bill? There have been recent cases of disgruntled ex-lovers sharing such images, which most certainly cause alarm and distress to the victim.

Protecting our democratic rights

Next, I would like to seek clarifications from the Minister regarding the protection of Singaporeans’ democratic rights in this Bill. Some respondents to the public consultation sought assurance that the proposed measures would not affect user privacy or freedom of expression.

The Bill gives wide ranging powers to IMDA to issue directions to social media companies to remove content it deems harmful. Can the Minister elaborate on what safeguards will be in place to ensure that such powers are not abused? Will there be any channels for independent appeal or judicial review?

The United Kingdom’s Online Safety Bill specifically includes protections to safeguard pluralism and ensure internet users can continue to engage in robust debate online. For example, Section 29 of the latest draft of the UK’s Online Safety Bill requires content providers to “have regard to the importance of protecting the rights of users and interested persons to freedom of expression within the law” when deciding on safety measures and policies.

Section 15 of the UK Bill also requires social media services to put in place clear policies to protect “content of democratic importance” such as user-submitted comments supporting or opposing particular political parties or policies, and to enforce this consistently across all content moderation. The UK Bill also requires that platforms must not discriminate against different political viewpoints.

The UK’s draft legislation has also been designed to safeguard access to journalistic content. News publishers’ content will be exempted from social media platforms’ new online safety obligations. Because of this, social media platforms will not be incentivised to remove news publishers’ content as a result of a fear of sanction from the regulator.

Are there such provisions in Singapore’s Online Safety Bill? If not, will the Government study the online safety bills in other countries like the UK and Australia, and include democratic protections in the Code of Practice and subsidiary legislation?

Will Singapore have the equivalent of an eSafety Commissioner like Australia does? Who will this eSafety Commissioner be and will he or she be empowered to make directions independent of the Government?

Australia’s Online Safety Act itself was controversial in part because of the huge amount of discretion and power it puts in the hands of the Minister for Communications and the eSafety commissioner to determine what are community expectations. How will Singapore’s Bill safeguard democratic freedoms while protecting the young from online harms?

I note that some electronic services are excluded from this Bill. Examples of these are SMS and MMS services. Can I confirm with the Minister that other private messaging platforms like WhatsApp, Telegram and Signal are also excluded from this Bill? For the avoidance of doubt, I am not advocating for these services to be included in this Bill, as they are primarily used for private communication between individuals. Much of the communication is end-to-end encrypted, which means even the platforms do not have access to data exchanged by their users. I would have strong privacy concerns if this encryption were to be broken for the purpose of enhancing online safety.

Moderating resale flat prices

Resale flat prices have gone up by about 28% in the last two years. This year alone, between January and September, more than 266 flats sold for over $1 million. This has put resale flats beyond reach of many Singaporeans, even after factoring in government grants.

I asked Minister for National Development Desmond Lee in Parliament whether there are any plans to review the policy of allowing HDB flat owners to keep their HDB flats after they become private property owners. Those flats can then be freed up to be bought by other Singaporeans who need a home to stay in. 

The purpose of my question was to discuss ways to moderate resale HDB flat prices so they are more affordable for lower and middle income Singaporeans. One way to achieve this is to increase the supply of resale flats by requiring buyers of private property to sell their HDB flats. This should only be applied prospectively.

The Minister replied that the Government has been “gathering views from Singaporeans as part of Forward Singapore, and will study these as well as other views and ideas carefully.”

The following was my full Parliamentary question:

*8. Mr Gerald Giam Yean Song: To ask the Minister for National Development (a) how many current HDB flat lessees concurrently own one or more private residential properties; (b) of these, how many are not living in their HDB flats; (c) whether there are any plans to review the policy of allowing HDB flat lessees to keep their HDB flats after they become private property owners; and (d) if not, what other plans does the Ministry have to increase the supply of resale HDB flats and thus moderate their prices.

The Minister’s reply is here.

This is the Mothership report on the Parliamentary debate.

Attracting more Singaporean doctors home vs recruiting foreign doctors

Singapore is recruiting 180 foreign junior doctors, mostly from India, over three years, as part of overseas hiring to supplement local supply. Rather than rely on the recruitment of foreign doctors, it might be better to facilitate the return of Singaporean doctors who graduated from foreign universities.

The Pre-Employment Grant (PEG) was established for this purpose. According to the Minister for Health, in recent years, an average of 120 students have been awarded the PEG annually. The median grant amount is about $80,000 per student over two years. Recipients of the grant will be required to serve in the public healthcare clusters for a minimum period of between three to four years.

Are there plans to increase the number of PEGs, so as to attract more Singaporean doctors to return home to serve in the healthcare sector? This was a Parliamentary question I posed to the Minister for Health on 20 October. 

The Minister did not commit to an increase in PEGs, but said that the number and percentage of successful applicants vary from year to year, depending on each year’s applicant pool and hiring demand among the public healthcare institutions.

Read the full PQ and answer below:

Applications for Pre-Employment Grant by Singaporeans studying medicine overseas (20 Oct 2022)

Mr Gerald Giam Yean Song asked the Minister for Health in each year since 2016 (a) how many Singaporean students studying medicine overseas have applied for the Pre-Employment Grant (PEG); (b) how many of these are approved; (c) what is the median grant amount; (d) what are the main reasons for the rejected applications; and (e) whether the Ministry will consider increasing the number of PEGs so as to attract more Singaporean doctors to return home after their studies to serve in the healthcare sector.

Mr Ong Ye Kung: We are encouraging Singaporeans who study medicine in recognised overseas universities to return home to contribute to our healthcare system.

The Pre-Employment Grant (PEG) was introduced in 2010 for this purpose. In recent years, an average of 120 students have been awarded the PEG annually. The median grant amount is about $80,000 per student over two years.

The number and percentage of successful applicants vary from year to year, depending on each year’s applicant pool and hiring demand among the public healthcare institutions. All applicants are assessed holistically, based on a range of factors, including their overall academic performance, professionalism, and commitment to serve in the public healthcare system.

Security at preschools

The horrific attacks at a preschool in Thailand shocked the world, including Singapore. In view of this tragedy, my Sengkang GRC colleague He Ting Ru and I asked Parliamentary questions today on what security measures preschools in Singapore are required to put in place to safeguard our children:

*9. Ms He Ting Ru: To ask the Minister for Social and Family Development (a) whether there are any standard training, support or security measures in place for staff of preschools or childcare service providers regulated by the Early Childhood Development Agency to handle unexpected security incidents; and (b) if so, whether any further updates will be made to these measures.

*10. Mr Gerald Giam Yean Song: To ask the Minister for Social and Family Development (a) what physical security measures are preschools and childcare centres required to put in place to detect and prevent intrusions by unauthorised persons; (b) whether the Ministry regularly checks that these measures are being implemented across all centres; and (c) whether these measures are sufficient to prevent persons with criminal intent from entering the centres and harming staff and children. 

I asked these Supplementary Questions following the reply from Minister of State (Social and Family Development) Sun Xueling:

Mr Speaker, can I extend my deepest condolences to the families of the victims in the tragic shootings in Thailand, which involved children in a childcare centre. 

In Singapore, during preschool dismissal times, it is common for a large number of caregivers to be fetching their children at the same time. It is difficult for teachers to identify each and every caregiver, and are likely to use their own subjective judgement to decide whether to open the door to the centre and release the child to the caregivers. 

Can I ask the MOS: Are all preschools required by regulation to have their doors locked at all times and unlocked only for authorised persons whose identity is authenticated by the centre staff and are they required to maintain a list of pre-designated caregivers who are allowed to fetch children?

If not, could ECDA (Early Childhood Development Agency) assess if these enhanced security measures are necessary to ensure the safety of young children?

Power outage and traffic jams at Woodlands Checkpoint

I asked a Parliamentary question today about the cause of the power outage at Woodlands Checkpoint on 9 Oct that caused a huge congestion of traffic:

*4. Mr Gerald Giam Yean Song: To ask the Minister for Home Affairs (a) what is the cause of the failure of the backup power generator at Woodlands Checkpoint on 9 October 2022 despite having been serviced and tested the day before; and (b) what measures, including manual workarounds, does the Ministry have in place to ensure that all border checkpoints are able to continue performing their essential functions, including immigration clearance, in the event of an extended power outage. 

I asked some supplementary questions after the Minister of State (Home Affairs) replied to my PQ:

I wish to thank ICA immigration officers who work hard under trying conditions to clear 400,000 or more travellers through the checkpoints every day. I’m sure individual officers are doing their very best and their work is much appreciated. 

However, I would like to ask the MOS if there are systemic bottlenecks that ICA can look into to tackle the long waiting times at our land checkpoints. If there are 300,000 travellers a day and each takes one-and-a-half hours to clear immigration, that’s 450,000 man-hours of productive time lost per day.

One observation by travellers is that sometimes not all the immigration car counters are open. I understand that because of limited manpower, ICA dynamically deploys officers to counters in busier zones, leaving counters closed in another zone. 

Can ICA prioritise the recruitment and training of more officers so that all the car counters are manned to clear travellers in all zones?

Secondly, can ICA increase the number of automated clearance counters for vehicles, especially motorcycles, to relieve some dependence on manned counters?

Building a Healthier SG

This was my speech in Parliament on 4 Oct 2022 during the debate on the Healthier SG white paper.

Healthier SG is a welcome new initiative, even though focusing more on preventive healthcare is something that has been advocated for over the years.

In February this year, the Member for Aljunied GRC, Mr Leon Perera, made a very comprehensive adjournment motion speech on rethinking preventive health to generate better outcomes. Among his policy recommendations were for the Government to set short- and medium-term targets for reducing the incidence of chronic diseases; encouraging more people to go for health screening by providing additional subsidies for MediShield Life premiums; and nudging people to buy healthier food products by providing a digital currency earmarked for their purchases.

To its credit, the Ministry of Health is now bringing preventive healthcare to the forefront of healthcare policy, through the Healthier SG programme.

My speech today will focus on managing the cost of healthcare under Healthier SG and measuring and improving the desired health outcomes of the programme.

Out-of-pocket payments

Under Healthier SG, MOH will waive the requirement for residents to co-pay part of their bills in cash when using MediSave for chronic care management at their family doctor under the Chronic Disease Management Programme (CDMP).

Can I ask the Minister if there will still be an annual MediSave withdrawal limit for chronic disease management?

According to an answer to my PQ, in 2019, some 15% of patients reached the $500 withdrawal limit, most of whom had complex conditions.

Fifteen percent of patients in 2019 translates to about 20,000 patients in absolute numbers.

These patients were restricted in the use of their own medical savings for chronic disease treatment. It could discourage them from seeking treatment for their conditions and lead to a further deterioration of their health.

This could necessitate more expensive interventions down the road like hospitalisations or amputations, which will drastically reduce their quality of life.

Given the direction of Healthier SG towards waiving cash co-payment requirements for chronic care management, I would like to call for the annual MediSave withdrawal limits for chronic disease management to be completely lifted, especially for those over 60. This will encourage residents with chronic diseases to see their doctor early and stay on their disease management plan.

In an answer to another PQ I filed, in 2018 about 563,500 local patients were seen at polyclinics for non-CDMP conditions. These patients were not eligible for the full subsidies and MediSave withdrawal allowances under the CDMP.

Moving forward, under Healthier SG, can the CDMP be expanded to all chronic conditions so that more patients can benefit from it?

The Future of Polyclinics

Next, on polyclinics.

Polyclinic attendance has increased from under 410,000 ten years ago to more than 550,000 in July 2022. The White Paper acknowledged that many residents, especially retirees who no longer have company health plans, have been switching away from private family doctor clinics to polyclinics for their medical treatment. Cost is a factor in these decisions, with drug prices a key reason why medical treatment is often more expensive at GP clinics.

Under Healthier SG, drug prices at participating private family doctor clinics will be made “more comparable” to those at polyclinics through a combination of enhanced drug subsidies and drug price limits. I also note that a new subsidy tier to CHAS for common chronic drugs will be introduced. Singapore Citizens who are CHAS, Pioneer Generation or Merdeka Generation cardholders can opt to obtain these drugs at the private family doctor clinic which they have enrolled with.

These are welcome changes. However, the words “more comparable” suggest that CHAS, PG and MG cardholders will not necessarily enjoy the same low prices for drugs and medical consultations at private family doctor clinics as they do at polyclinics, let alone the other patients who are not eligible for these additional subsidies. The Minister mentioned just now in his speech that the basis for computing subsidies for polyclinics and GPs is different, so the prices cannot be equalised to the last cent. However, can the Minister confirm that the differences will only be in cents, and not dollars or tens of dollars for each prescription?

I’m asking for these details because any price differentials will be a disincentive for Singaporeans from switching from polyclinics to family doctors.

I note that Healthier SG aims to encourage residents to enrol with a family doctor by “narrowing the difference” in drug subsidies across polyclinics and private clinics.

Can the Minister confirm that the “narrowing” of the difference will be brought about only by lowering the price of drugs for patients of family doctors, and not by increasing polyclinic prices to achieve parity?

Furthermore, how much can drug costs be brought down, without subsidising private GPs’ profits, given that GPs also make a margin from the sale of prescription medication?

With all this in mind, it is my recommendation that residents who currently prefer seeking outpatient medical treatment at polyclinics should not be compelled to enrol with a private family doctor.

They should, however, remain with a polyclinic in the same healthcare cluster, so that their medical records can be shared with whichever doctor is attending to them.

If eventually most residents enrol with private family doctors, can the Minister elaborate on what will be the role of polyclinics under Healthier SG? Will the Government continue to build more polyclinics or will there be a reduction in polyclinic capacity as Healthier SG gets implemented?

Maternal and child health

Another area that can potentially reduce healthcare costs in the long term but was given relatively less attention in the White Paper is maternal and child preventive healthcare.

A research study on childhood obesity published in the International Journal of Obesity found that early-life risk factors increased childhood obesity. These risk factors included the father’s obesity at 24 months after the child was born, the mother’s pre-pregnancy obesity and excessive weight gain during pregnancy, short duration of breastfeeding and early introduction of solid foods.

The study found that early-life and preconception intervention programmes may be more effective in preventing obesity if they concurrently address these risk factors.

Another study by local researchers published in BMC Pregnancy and Childbirth found that women interviewed had poor knowledge of the child health consequences of maternal obesity and were often unaware of reliable sources for health information.

Is MOH looking to take a more preventive approach to maternal and child health? For example, family doctors could take a more proactive approach in advising expectant mothers and young parents on healthy dietary habits for themselves and children. The Healthy 365 app could also be used to provide more continuous guidance from healthcare professionals to women who are planning, undergoing and recovering from pregnancy.

Many habits are developed from a very young age and persist for the rest of our lives. The benefits in terms of cost savings and health outcomes of preventive health initiatives for expectant mothers and children could thus be tremendous in the long term.

KPIs and Targets

I would now like to discuss more about the health outcomes under Healthier SG.

What gets measured gets done. Both performance metrics and targets should be set before embarking on Healthier SG.

I am glad to see that the White Paper has listed some short term and long term metrics. However, it does not provide their targets. Without targets, these metrics hold much less meaning.

I have filed PQs to be answered by the Minister tomorrow on the targets for various short and long term preventive health metrics. These include the target screening rates for chronic diseases, the proportion of residents actively using the Healthy 365 app, the obesity rate and the avoidable emergency department attendance rate.

I look forward to the Minister’s reply to these questions. The achievement of these targets should be closely monitored, so that adjustments can be made to better achieve them.

Given the huge investment in Healthier SG, the public should expect an improvement in both the short and long term metrics.

Family doctors that accept enrolment should also be held to a high standard of quality and transparency. They should publish their prices, bill sizes and clinical outcomes. This will allow residents to make informed decisions when choosing or switching their enrolled family doctor.

Other non-clinical metrics should also be used to gauge them. These include the adoption of IT systems that make it easier for patients to make and change appointments, reducing waiting time and sharing of clinical data with other healthcare institutions.

Good service quality would encourage patients to more regularly seek preventive health services.

Conclusion

Last week, I received a phone call from a market research firm doing a survey on behalf of the Government. The pollster asked me to state the extent of my agreement — strongly agree to strongly disagree — to statements like “Singapore is heading in the right direction”, “the Government is managing Singapore well” and “I approve the way the Prime Minister is running the country”.

This was not the first time I was surveyed this way. But this time I was also asked a series of questions about healthcare financing, which was an uncanny coincidence given that it was only a week before today’s Parliament debate on healthcare.

The questions revolved around whether I was worried about being able to pay for my family’s healthcare needs currently and in the future.

I must admit that the questions made me ponder about my own family’s healthcare expenses. Individual healthcare expenses are unpredictable and a large chunk of the costs are likely to come in the final years of life as a result of chronic conditions, many of which are preventable.

Given that this survey was funded by taxpayers, the Government should release the survey results, so as to better inform the public on issues regarding future healthcare spending, and prompt them — as is the objective of Healthier SG — to make the necessary adjustments to their lifestyles and preparations to avert preventable chronic illnesses in the future.

Re-employment of older workers

Aljunied GRC MP Sylvia Lim and I raised questions to the Minister for Manpower in Parliament today (4 Oct 2022) on senior citizen re-employment:

Mr Gerald Giam Yean Song: Asked the Minister for Manpower (a) from 2016 to date, how many appeals on re-employment disputes has the Ministry received annually; (b) how many of these appeals are successful; and (c) what are the main reasons for unsuccessful appeals. 

Ms Sylvia Lim: Asked the Minister for Manpower regarding re-employment disputes reported in 2016 to 2020 (a) how many notifications have been received by the Commissioner for Labour under section 8A of the Retirement and Re-employment Act (RRA); (b) of these cases, how many and what proportion are subsequently referred to the Minister for decision under section 8B of the RRA after conciliation failed; and (c) what proportion of cases are found to be substantiated. 

Ms Sylvia Lim: Asked the Minister for Manpower regarding re-employment disputes reported in 2016 to 2020, of the cases where the employee succeeded in obtaining compensation under sections 8A and 8B of the Retirement and Re-employment Act, in how many cases was the errant employer a public sector employer. 

Some of my elderly residents have shared with me their experiences of being passed over for jobs for younger candidates, or not getting re-employed after reaching retirement age. Many are reluctant to even try looking for work, because of their bad experiences with age discrimination. 

I made some suggestions on how to counter age discrimination at the workplace:

First, that MOM embark on an extensive and sustained public education and engagement campaign to ingrain in the mindsets of everyone in Singapore that age discrimination is morally, socially and legally unacceptable, and ultimately hurts the ability of companies to attract and retain good workers.

Second, to look into improving the reporting and appeals process to better assist older workers who have experienced age discrimination.