Improving Food Delivery in Condominiums

Condominium food delivery arrangements need practical solutions to reduce friction for delivery workers and residents alike. In Parliament, I asked whether the Ministry will issue guidelines under the Building Maintenance and Strata Management Act encouraging Management Corporations Strata Titles (MCSTs) to install drop-off shelving. Providing designated shelving when residents are temporarily unreachable helps avoid food waste, cuts down waiting times for delivery personnel, and improves convenience for home residents.

The Minister for National Development noted that MCSTs are empowered to manage their estates and decide on amenities such as drop-off shelves. He highlighted that MCSTs can refer to the Last-Mile Delivery Guide for Developments issued by the Land Transport Authority and the Urban Redevelopment Authority in September 2026, which has been circulated to management bodies.

Encouraging drop-off infrastructure is a sensible move to adapt our residential infrastructure to growing e-commerce and food delivery needs. While MCSTs hold decision-making powers, the government should actively promote these guidelines to ensure wider adoption across estates. Clearer drop-off points protect delivery workers’ earnings and prevent unnecessary wastage for residents.

This is the full Parliamentary Question and the answer on 10 Sep 2026:

Guidelines for Condominium Delivery Drop-off Shelving to Improve Resident Convenience, Minimise Delivery Waiting Time and Avoid Food Waste

Mr Gerald Giam Yean Song asked the Minister for National Development whether the Ministry will issue guidelines under the Building Maintenance and Strata Management Act encouraging Management Corporations Strata Titles to provide delivery drop-off shelving when condominium residents are temporarily unreachable, in order to improve residents’ convenience, minimise delivery personnel’s waiting time and avoid food waste.

Mr Chee Hong Tat: Under the Building (Strata Management) Act, the Management Corporations Strata Title (MCSTs) are empowered to manage their estates, including making decisions on the provision of amenities such as delivery drop-off shelves. MCSTs can refer to the Last-Mile Delivery Guide for Developments issued by the Land Transport Authority and the Urban Redevelopment Authority on 1 September 2026. This guide is available online and has also been circulated to MCSTs.