MSF: Compensating Family Caregivers

Committee of Supply debate 2025, Ministry of Social and Family Development

Family caregivers provide unpaid care, often at great personal cost. Many sacrifice their careers, drain their savings, and push through exhaustion and sometimes even abuse to care for their loved ones, often at the expense of their own well-being. Without them, the healthcare burden on the state would be far greater.

The total value of informal care for seniors aged 75 and above is estimated at $1.28 billion annually, equivalent to 11% of government healthcare expenditure, according to a study by researchers from Duke-NUS Medical School.

I appreciate that the Home Caregiving Grant is being increased to up to $600 per month. However, the current system still assumes that caregiving is a private responsibility, with the government only coming in to provide relief.

We need a fundamental shift in recognising family caregiving as essential work that deserves proper compensation, not just relief. Caregiving should be a shared responsibility between individuals, families and society, with its costs partly socialised rather than falling mainly on caregivers.

To put this into action, I propose a tiered caregiver payment for those who reduce their work hours or leave employment to care for a family member, provided they meet a minimum caregiving threshold. They should also receive CPF contributions to safeguard their long-term financial security.

Caregiving should also be recognised as skilled work. A national certification framework should be introduced to provide formal training and better employment opportunities for caregivers, especially after they return to the workforce.

Caregivers are the backbone of our long-term care system. If we truly value their contributions, we must compensate them fairly. This is not just about doing more, but doing things differently to prepare Singapore for an ageing society.

Licensed childminding services

Committee of Supply debate, Ministry of Social and Family Development, 6 March 2024.


Parents who are engaged in shift work often require childminding support outside of childcare centres’ operating hours, which are typically from 7am to 7pm. Many of these parents are from the lower income groups, for whom shift work is more common. 

The Forward Singapore report said that childminding service options will be expanded.

Could the Minister share further updates on this programme, including how many families have benefited from it so far?

Can MSF look into subsidising wages for childminders in order to attract more to join this scheme? 

In order to scale up the service to benefit more parents, could MSF take the lead to roll out this programme islandwide? 

What are the current efforts in promoting this service to parents, and can it be integrated into KidSTART, ComLink and related programmes for the low income?

Child Protection Policies in preschools

Many parents are concerned about the safety of their young children after several high profile incidents at Kinderland preschool centres. On 18 September 2023 in Parliament, I asked the Minister for Social and Family Development whether the Early Childhood Development Agency will require all preschools to adopt a Child Protection Policy and provide a template to all preschools to customise it to their own needs. A Child Protection Policy will articulate the minimum standards laid out in government regulations and may also include additional safeguarding commitments that are tailored to the school’s unique circumstances.

I also highlighted that a Child Protection Policy not only protects children, but also teachers and schools from unwarranted accusations by students and parents, by setting clear boundaries for all parties in their interactions with each other.

In response, Minister of State (Social and Family Development) Sun Xueling held up three sets of regulations and policy documents totalling over 200 pages that govern early childhood development to protect children, and explained that it is not for a lack of policies (that the incidents happened) but what is important is how well they are executed on the ground.

I appreciate Ms Sun bringing all those regulations to Parliament to illustrate her point that another policy is not necessary. I was not asking for yet another addendum to the hundreds of pages of regulations that preschools are already subject to. 

A school’s Child Protection Policy can encapsulate all the existing regulations in a liveable and breathable format. It could be published on the school’s website for all stakeholders to read. At the same time, it could be customised to the school’s unique needs. For example, the Singapore American School’s Child Safeguarding Commitment prohibits teachers from giving students rides alone in their car, or accepting social media friend requests from students until after they graduate from high school.

Most companies have a Data Protection Policy to protect their customers’ personal data, despite the existence of the Personal Data Protection Act and regulations. Why not do the same to enhance the safety of our children?

Here was my full question:

Mr Gerald Giam Yean Song: To ask the Minister for Social and Family Development (a) whether the Early Childhood Development Agency (ECDA) will require all preschools to adopt a Child Protection Policy (CPP); (b) whether ECDA provides to all preschools a template of a CPP that can be customised to each preschool’s needs; and (c) whether ECDA ensures that all preschool principals, administrators and teachers are aware of and trained to adhere to the behaviour and guidance provided in section 33 of the Early Childhood Development Centres Regulations 2018.

This is the exchange I had with the Minister of State in Parliament:

Mr Gerald Giam Yean Song (Aljunied): Sir, I would like to ask my question again because it was not fully answered and I also have one supplementary question.

Can ECDA require all preschools to adopt a child protection policy and provide a template to all preschools to customise to their own needs? A child protection policy will articulate the minimum standards laid out in Government regulations and may also include additional safeguarding commitments that are tailored to the school’s unique circumstances. It will help all stakeholders to live and breathe child safety, as Minister of State Sun has said just now.

My supplementary question is: is the Minister of State aware that a child protection policy not only protects children but also protects teachers and schools from unwarranted accusations by parents and students by setting clearer boundaries for all parties in their interactions with each other?

Ms Sun Xueling: I thank the Member for his questions. I would like to reiterate that in my main response, I had talked about the multi-layered safeguards that we have in place, that we have built up over the years in order to ensure child safety. I have with me here three sets of documents that govern early childhood development as well as the various policies that are in place to protect our children. This is the ECDC Act that I mentioned, 65 pages. We have the regulations, 66 pages. We have a Code of Practice; this is in its second edition, 75 pages.

All these are policies which we constantly review, which we constantly engage industry and operators on. It is not for a lack of policies. We can have all the policies under the sun, in the world. But what is important is how well it is being executed on the ground.

So, I fully recognise and understand where the Member is coming from. We are all on the same page. We want to protect our children as best as possible and we believe that the best way to do this is, to have multi-layered safeguards. Therefore, ECDA will look at these policies, rely on these levers, to make sure that operators, centres, educators are doing what they should do to ensure child safety. At the same time, operators need to know and truly breathe child safety in their policies and SOPs. Centre leaders and educators have to take their responsibilities seriously.

On the Member’s question as to how we can ensure that not only our children’s safety is being taken care of but also that we have policies in place for our educators, that is precisely why we have mandated CCTV installation so that when there is feedback, that there are unfortunate incidents in the childcare centres, that we then have evidence to support investigations and be able to give a comprehensive response to parents should they have concerns about their child’s safety in preschools.

Source: Singapore Parliament Reports (Hansard)

Security at preschools

The horrific attacks at a preschool in Thailand shocked the world, including Singapore. In view of this tragedy, my Sengkang GRC colleague He Ting Ru and I asked Parliamentary questions today on what security measures preschools in Singapore are required to put in place to safeguard our children:

*9. Ms He Ting Ru: To ask the Minister for Social and Family Development (a) whether there are any standard training, support or security measures in place for staff of preschools or childcare service providers regulated by the Early Childhood Development Agency to handle unexpected security incidents; and (b) if so, whether any further updates will be made to these measures.

*10. Mr Gerald Giam Yean Song: To ask the Minister for Social and Family Development (a) what physical security measures are preschools and childcare centres required to put in place to detect and prevent intrusions by unauthorised persons; (b) whether the Ministry regularly checks that these measures are being implemented across all centres; and (c) whether these measures are sufficient to prevent persons with criminal intent from entering the centres and harming staff and children. 

I asked these Supplementary Questions following the reply from Minister of State (Social and Family Development) Sun Xueling:

Mr Speaker, can I extend my deepest condolences to the families of the victims in the tragic shootings in Thailand, which involved children in a childcare centre. 

In Singapore, during preschool dismissal times, it is common for a large number of caregivers to be fetching their children at the same time. It is difficult for teachers to identify each and every caregiver, and are likely to use their own subjective judgement to decide whether to open the door to the centre and release the child to the caregivers. 

Can I ask the MOS: Are all preschools required by regulation to have their doors locked at all times and unlocked only for authorised persons whose identity is authenticated by the centre staff and are they required to maintain a list of pre-designated caregivers who are allowed to fetch children?

If not, could ECDA (Early Childhood Development Agency) assess if these enhanced security measures are necessary to ensure the safety of young children?

Sharing the caregiver’s burden

Whenever I visit the funeral wakes of my constituents, I try to speak with their caregiver to offer them comfort and find out how I can provide assistance to them and their families. As I listen to them relate how they looked after their loved ones in their final years, I am filled with admiration for their immense dedication and sacrifice. 

I have spoken to an elderly wife who changed the stoma bags of her husband, who was a cancer patient, for a period of time until he passed on. I have conversed with a son in his 50s, who changed his elderly mother’s soiled diapers several times a day, in a reversal of parent-child roles. I have a 72-year old resident who continues to juggle her roles working as a cleaner and the sole caregiver to her disabled adult son and mentally incapacitated husband. 

These unsung heroes press on out of filial devotion to parents, duty to spouses, responsibility to their adult children and, most importantly, love for their family members.

Unlike caregivers of young children, caregivers of elderly or disabled persons face a heavier load over time as the health of their loved ones deteriorates. They do not experience the same delight of young parents watching their children growing up. Their care recipients may not be able to express their appreciation well, or may even inadvertently make hurtful remarks due to conditions like dementia.

For caregivers, every day brings new challenges and new heartaches, until that inevitable day when they see their loved ones pass on. Caregivers of children with disabilities face an additional stressor of worrying about who will care for their children if they outlive them.

It is a very heavy burden to carry. We, as a nation, society and community, can and should do much more to share some of the weight on caregivers’ shoulders. 

In 2010, approximately 8% of residents aged between 18 and 69 years provided regular care to a friend or family member, with 37% of caregivers reporting that they had been providing care for over a decade. These percentages have surely gone up since then, and will likely increase further, given our ageing population.

In my speech today, I will focus on Area 2 of the White Paper – the caregiving aspect. While caregivers in Singapore are more often women than men, I will not take a gender-specific approach to the problems or solutions. The role of caregiving does not solely apply to any gender and most certainly should not be borne only by women.

The costs of informal care

Unpaid caregiving of family members incurs substantial direct expenses and opportunity costs.

According to a 2019 answer by the Minister for Health to a PQ by then-NMP Anthea Ong, about 6% of Singapore residents — male and female — cited caregiving to family members as the main reason for leaving their jobs or not looking for one. The majority were women aged 40 and above.

In a reply by MOS Gan Siow Huang to PQs by Ms Yeo Wan Ling and Ms Joan Pereira earlier this year, 15% of women aged 25 to 64 cited family-related responsibilities as their main reason for being outside the labour force in 2020, while 6% worked part-time due to family or personal commitments. 

In his paper published in Insights in Public Health Journal, Dr Wayne Chong pointed out that unpaid informal caregivers of older adults not only pay the lion’s share of the mental, emotional, social and financial costs of care, they also fork out non-trivial opportunity costs associated with caregiving, including lost wages, personal freedom and aspirations.

These are enormous sacrifices. It is time for Singapore to provide a more comprehensive package of financial support and compensation to caregivers for their economic and social contributions to the nation.

I would like to discuss seven ways our nation can share our caregivers’ burdens, many of which have been touched on in the White Paper.

Flexible work arrangements

First, employers play a big part in creating a society that values the contributions of caregivers and shares some of their burdens. All employers should provide flexible work arrangements, or FWAs, for their staff to better balance work and caregiving responsibilities. Managers should be given training to have a greater understanding of the unpredictable nature of caregiving so they can be more empathetic towards their staff.

The White Paper states that the Government will introduce a new set of Tripartite Guidelines on FWAs by 2024, which will require employers to “consider FWA requests from employees fairly and properly”. The Government aims to create a workplace norm where employees “feel it is acceptable to request for FWAs, while maintaining employers’ prerogative to accept or reject requests taking into account their business needs.”

Can the Minister for Manpower clarify if this means that employers can reject FWA requests without providing valid reasons? If so, it will give employers an escape clause from their FWA obligations.

I repeat the call in the Workers’ Party’s 2020 Manifesto that all informal caregivers of elderly or disabled family members should be entitled to ask for FWAs that are feasible for their line of work and fair to both the employer and employee. Employers should be required to provide reasons if the request cannot be met. 

It is in the interest of all organisations, large and small, to have meaningful FWAs in place. Employers which fail to do so may lose capable employees to competitors. In fact, having good FWAs can be a company’s competitive advantage in attracting talent. The underlying premise is the basic principle that “a happy worker is a productive worker”. 

Family Care Leave

Second, we need to legislate Family Care Leave. Most caregivers remain in paid employment, which places extremely heavy demands on their time. The demands of both work and caregiving responsibilities are often concurrent, making it difficult to set aside one to handle the other.

Civil servants are currently eligible for two days of parent-care leave per year. However, according to an MOM survey, only 20% of private companies offered such leave benefits in 2018.

There have been many calls for the legislation of Family Care Leave by MPs from WP and PAP, NMPs, as well as AWARE and the Singapore Alliance for Women in Ageing, among others.

The Government should legislate Family Care Leave soon. This will help in recognising that caregivers’ contributions are on par with that of parents with young children. 

Family care leave can supersede the current Childcare Leave. As a start, all Singaporean employees should be granted up to six days of leave to look after their young children or immediate family members with long-term illnesses or disabilities. The first three days should be paid by the employer, with the remaining days paid by the Government.

An additional two days should be granted if the employee has more than one care recipient. This means that if an employee has one child and one parent to care for, he or she will be entitled to eight days of paid Family Care Leave, of which three days are paid for by their employer and five days by the Government.

The Government rejected previous calls to legislate eldercare leave, citing business cost concerns by employers, manpower constraints and the employability of caregivers. Having the Government bear more costs of Family Care Leave will limit the financial strain on employers and minimise any employment discrimination against caregivers.

Recognising caregivers’ work experience

Third, we should recognise the skills and work experience of caregivers. During the caregiving years, a caregiver gains important skills such as people management, negotiation, conflict resolution and budgeting, as well as domain knowledge such as healthcare, food and nutrition knowledge.

Employers should consider caregiving experience as work experience, just like the Civil Service does for National Service, with corresponding salary increments. Recognising caregivers’ skills and experience could also open up employment opportunities for them in the care sector, which in turn can contribute much-needed manpower to our health and social care system as our society ages.

The Public Service should take the lead to steer this mindset shift, and the Government should encourage the private sector to do likewise. Such a paradigm shift will signal that caregiving is indeed valued by our society.

Support and compensation for caregivers

Fourth, we need to adjust our approach to financial support and compensation for caregivers. 

Caregivers should be provided more financial support to offset the costs of home-based caregiving. This support should aim to match the subsidy given to patients in long-term care facilities.

The White Paper stated that the Home Caregiving Grant (HCG) quantum will be increased next year from $200 to up to $400 per month for low-income households residing in HDB flats. To qualify, care recipients must require assistance to perform three or more Activities of Daily Living (ADLs), such as eating, bathing, dressing or toileting.

I would like to ask the Minister for Health what was the basis for arriving at $400 per month for low-income families and $250 for low-to-middle-income ones?

I am also concerned that some patients with dementia may not qualify for the HCG. This is because the behavioural and psychological symptoms of dementia, such as forgetting, impulsivity, wandering and getting lost, are different from the ambulatory and dexterity competencies of ADLs. Can the Minister clarify if dementia sufferers can claim the HCG?

The HCG is meant to defray the cost of caregiving expenses rather than to financially compensate caregivers. Currently, any financial compensation schemes in place are mainly through family members, such as the Retirement Sum Topping-Up Scheme

Over and above financial support, family caregivers should receive some form of financial compensation for their caregiving work. This would mean allowing them to claim a modest allowance on top of the HCG so that they have more savings for their retirement.

If the caregiver and their family members are lower income earners, the Government should step in to top up their CPF Special Accounts or Retirement Accounts, without a need for a matching contribution by family members.

Home-based caregiving services

Fifth, home-based caregiving services must be made more accessible to all households, especially lower-income ones. The White Paper proposes broadening the Household Services Scheme (HSS) to include basic child- and elder-minding services. 

However, the HSS is currently not subsidised by the Government, even though households likely to benefit most are those without the means to employ a live-in domestic worker. At $20 per hour or more, the cost of home-based caregiving services is a stretch for many such households. 

MSF should extend means-tested subsidies to Singaporean families who procure home-based caregiving services for their elderly or disabled family members, if those members are not able to attend centre-based programmes.

By caring for their loved ones at home, caregivers save the Government subsidies it would otherwise disburse to care centres. Some of these savings can be passed on to families by increasing subsidies for home-based care.

Respite care

Sixth, short-term and ad hoc respite care services will allow caregivers to run errands, respond to unexpected developments or just get a short break from caregiving.

All full-time caregivers deserve an option to take a day off a week, where they can draw on a shared pool of suitably-qualified respite home care workers or place their loved ones in care centres during their day-off. Full government subsidies should be made available to those from lower income households.

Currently, respite care services are provided at some senior care centres and nursing homes. As at end December 2021, there were over 450 respite care places, according to the Minister for Health in response to a PQ by Ms Nadia Samdin. This is a very small number considering there are some 210,000 caregivers in Singapore. 

How many requests for respite care did the Agency for Integrated Care receive in 2021? Is there sufficient public awareness of the availability of respite care services? What plans does the Government have to expand the availability and accessibility of respite care?

Long-term residential care facilities

Finally, long-term residential care facilities may be the only option for many families. Some elderly caregivers lack the strength to lift their disabled spouses or adult children to bathe or transfer them. Some elderly care recipients are single, with no children to care for them.

I am not suggesting that everyone rushes to put their parents in nursing homes. However, the reality is that with longer lifespans, fewer children and more Singaporeans working overseas, we can expect an increasing demand for long term residential care for elders and the disabled.

There continues to be high demand for nursing homes and adult disability home places. As of end-2020, 90% of the 16,300 nursing home beds were utilised, up from 85% in June 2019.

Can MOH and MSF elaborate on their plans to expand nursing homes and adult disability homes up to 2030? How much of our population’s future demand will this expansion meet? What are the Ministries doing to ensure that care homes are able to attract enough qualified professionals, including Singaporeans?

Conclusion

Caregiving is a huge weight for any individual to bear, and caregivers have made a lot of economic and social sacrifices. Yet they continue to press on, out of love and duty to their family. 

As a nation, we will need a paradigm shift in our thinking towards caregivers and share some of their burdens. With the support of the Government, businesses, community and Singaporeans, we can strive to be a more inclusive society and better recognise the sacrifices of our caregivers.

I support the Motion.


This was a speech I made during the debate on the White Paper on Singapore Women’s Development in Parliament on 5 Apr 2022.

Adult disability care

Many residents with moderate to severe disabilities require care provided for by adult disability care facilities like Day Activity Centres, Adult Disability Homes, Adult Disability Hostels and Sheltered Workshops. 

May I ask the Minister what is the current utilisation rate among each of these facilities and what are their staff-client ratios? How many individuals are on the waiting list for these centres currently?

Based on publicly available information, I understand the waiting times, depending on centres, can vary from three months to two years.

If there is insufficient capacity and inadequate staffing at these facilities, this can create a cliff effect for those with special needs. They would have been receiving care from special education (SPED) schools but have difficulty finding the same level of support after leaving school. As a result, their ageing parents often have to bear the full weight of caregiving, and many worry about how their children will be cared for after they pass on.

I would like to call for MSF to enhance its funding and support for adult disability care facilities to be at least on par with what SPED schools receive. 

Such funding can help expand the capacity of care facilities and reduce their long waitlists. It can also go towards hiring and retaining more good staff, including Singaporeans, with better pay and working conditions. 

All this will enable the centres to conduct more meaningful and effective engagement and training activities for their clients, and lighten the worries of their caregivers.

Besides improving the welfare of their clients, it will also give caregivers much-needed respite and allow them to be economically active if they choose to. This will produce both tangible and intangible returns for families, our society and our economy.


This was my “cut” during the Ministry of Social and Family Development’s Committee of Supply debate on 9 Mar 2022.

Supply of childcare and student care (MSF)

The government also needs to invest more resources into improving the supply, accessibility, affordability and quality of student care. Childcare needs do not suddenly change when a child enters Primary One; parents still need to work and the child is still unable to care for himself. Student care should be seen as a natural extension of childcare. This will help both parents to remain in the workforce and reduce the demand for foreign maids, while providing a safe and nurturing environment for the children.

My speech in Parliament during the Committee of Supply debate for the Ministry of Social and Family Development (MSF).

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Childcare is one of the biggest concerns of parents with young children. Many still face long waiting lists when registering their children and may end up having to settle for more expensive centres situated further from their homes. For this reason, I am looking forward to the 200 new childcare centres that are in the pipeline over the next 5 years.

While a lot of focus is on childcare, and rightly so, the government also needs to invest more resources into improving the supply, accessibility, affordability and quality of student care.

Childcare needs do not suddenly change when a child enters Primary One; parents still need to work and the child is still unable to care for himself. Student care should be seen as a natural extension of childcare. This will help both parents to remain in the workforce and reduce the demand for foreign maids, while providing a safe and nurturing environment for the children.

I would like to suggest that student care be brought under the purview of the Early Childhood Development Agency, so that the government can better regulate and promote the sector.

I welcome the government’s move to increase the number of school-based student care centres (SCCs). However, SCCs should not only be set up within schools, as parents with children attending different schools will have to rush to multiple locations to pick up their kids after work before the 7pm closing time.

Some of the new SCCs should be located in housing estates and near MRT stations, to make them more accessible. The government should also provide subsidies for student care, in addition to the ComCare fee assistance for the low-income, just like it does for childcare, as this will ease the financial burdens on many middle-income families.