More Frequent Service for Bus 228

I raised a question in Parliament about intervals for Bus 228 after I made multiple appeals to the Land Transport Authority (LTA) on behalf of my residents regarding the frequency of this service. Residents in Bedok Reservoir often face overcrowded buses and miss arrivals altogether due to packed vehicles. I asked whether LTA would review public bus standards to reduce the scheduled intervals during school dismissal hours. I specifically asked if intervals for Bus Service 228 between 1.15 pm and 2.15 pm could be reduced to match morning and evening peak hour frequencies.

The Minister replied that service intervals are based on ridership, resources and commuter feedback, adding that the authorities will monitor demand and adjust frequency if required.

While monitoring is helpful, standard off peak schedules fail to address the heavy localised crowding created during school dismissal hours. Deploying higher frequency buses during these peak student travel periods would greatly improve commuting conditions for our community. 

How have bus arrival times on Service 228 affected your daily travel during afternoon hours?

This is the full question and answer from 8 Sep 2026:

Improving Intervals Between Public Bus Arrivals During Weekday School Dismissal Hours

Mr Gerald Giam Yean Song asked the Minister for Transport (a) whether the Land Transport Authority will review public bus service standards to include specific maximum scheduled intervals during weekday school dismissal hours; and (b) whether intervals for Bus Service 228 between 1.15 pm and 2.15 pm can be reduced from the current 12 to 13 minutes to match morning and evening peak hour levels.

Mr Jeffrey Siow: Bus service intervals, including during weekday school dismissal hours, are determined based on ridership, resources and commuter feedback. This allows us to serve commuters based on actual travel patterns. We will continue to monitor the ridership and capacity on Service 228 between 1.15pm and 2.15pm and adjust the frequency of the service if required.

Source: Singapore Parliament Reports (Hansard)