Auditor-General’s report 2021: Wastage of fitness trackers

Fitness Tracker

The latest report of the Auditor-General found lapses in the management of operations and weaknesses in controls at some public sector entities, including the Health Promotion Board (HPB), the National Heritage Board (NHB) and the Public Service Division (PSD).

At HPB, AGO noted wastage from excess National Steps Challenge fitness trackers not put to use. There were some 341,000 of such excess trackers valued at $5.39 million. AGO also noted that HPB’s processes were inadequate to ensure that the movement of fitness trackers was properly monitored and that the stock of trackers was properly accounted for. It found that there was no central monitoring of the movement and stock of trackers; records maintained were incomplete; and there was no periodic reconciliation of records with physical stock on hand.

On 3 Aug 2021, I asked Minister for Health Ong Ye Kung if HPB will consider distributing all the still-functional fitness trackers to members of the public in order to promote exercise and fitness, instead of disposing them. 

The Minister acknowledged that there was a surplus of 341,000 devices. Of these, just over a third (35%) are still functional and will be put to use, including for replacing faulty trackers and supporting organisations in their health and wellness initiatives. Unfortunately 221,000 fitness trackers have been disposed of, as they have exceeded the average useful life or were no longer functional. 

In explaining remedial measures taken, Mr Ong said that, moving forward, HPB will be more conservative in its projections of the number of fitness trackers to be procured. He said MOH will closely monitor the implementation of these measures, and work with HPB to determine accountability and the prudent use of resources.

Here is the full Parliamentary question and answer:

PROPOSAL TO DISTRIBUTE STILL-FUNCTIONAL FITNESS TRACKERS PURCHASED FOR NATIONAL STEPS CHALLENGE 

Mr Gerald Giam Yean Song asked the Minister for Health whether HPB will consider distributing all the still-functional fitness trackers from among the 341,000 excess fitness trackers purchased for the National Steps Challenge seasons 1 to 5 to members of the public in order to promote exercise and fitness instead of disposing of them. 

Mr Ong Ye Kung: In planning for the various seasons of the National Steps Challenge, the Health Promotion Board (HPB) would estimate demand based on past seasons’ trend and projected increases in demand due to the new season’s eligibility criteria. However, this resulted in an over-estimation of the demand, and surplus of 341,000 fitness trackers.

Of the excess fitness trackers, 120,000 remain functional. 48,000 have been used to replace faulty trackers, and those with expired warranties. About 3,000 trackers have also been used to support community partners, companies, and other government agencies in their health and wellness initiatives. The remaining 69,000 functional trackers will continue to be used for similar purposes. Unfortunately, the rest of the excess fitness trackers have been disposed of, as they have exceeded the average useful life or were no longer functional. 

HPB has conducted a full review of the matter. It has enhanced the processes for central monitoring of the movement and stocks of fitness trackers. HPB now tracks movement across and at all distribution channels closely on a daily basis to detect signs of excesses building up. Audits and physical stock checks will also be done twice a year instead of annually. Excess inventory from previous years will be counted towards providing trackers for the following year’s activity. 

Moving forward, HPB will be more conservative in its projections of the number of fitness trackers to be procured. Any additional purchase of trackers will be done only when excess bookings are received from participants. HPB has also broadened the criteria of replacement for the 1-to-1 exchange and will proactively inform our participants so that they will come forward to exchange the trackers if their trackers are defective. 

MOH will closely monitor the implementation of these measures, and work with HPB to determine accountability and the prudent use of resources as we continue with our efforts to encourage Singaporeans to adopt healthier lifestyles. 


Image credit: The Hooting Post Blogazine

Author: Gerald Giam

Gerald Giam is the Member of Parliament for Aljunied GRC. He is the Head of Policy Research of the Workers' Party of Singapore. The opinions expressed on this page are his alone.